Legal

Privacy Policy

Last updated: May 2026. This policy explains what we collect, why we collect it, and how we protect it.

Information we collect

We collect information you provide directly — such as your name, email address, company, and store details — when you request an audit, contact us, or sign up for our insights newsletter. We also collect limited technical information automatically when you visit our website (browser type, device, pages visited, referring URL).

Cookies and similar technologies

We use first-party cookies and similar technologies to remember your preferences, secure our forms, and measure how the site is used. You can disable cookies in your browser, but some parts of the site may not function properly without them.

Analytics tracking

We use privacy-respecting analytics (such as Google Analytics 4 with IP anonymization) to understand which content is useful and to improve the site. Aggregated analytics data does not personally identify you.

Email communication

When you submit a form, we use your email to respond to your inquiry, deliver the requested resource, and follow up about our services. You can opt out of marketing emails at any time using the unsubscribe link in any email we send.

Marketing usage

With your consent, we may include anonymized growth metrics from engagements in case studies, blog posts, or social content. We never share named results without prior written approval from the brand involved.

Data protection

We protect your information using industry-standard administrative, technical, and physical safeguards. We retain personal information only as long as needed to fulfill the purposes outlined in this policy, comply with our legal obligations, and resolve disputes.

To request access, correction, or deletion of your data, email PinnacleXGlobal@gmail.com.